Cozy share Privacy Policy
Privacy Policy
Effective Date: 2025-03-11
Welcome to COZY SHARE ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our application and services.
By using COZY SHARE, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect the following types of personal information when you use our app:
1.1 Information You Provide
- Account Information: Name, email address, phone number, password, and profile picture (optional).
- Payment Information: For transactions using PayPal, we may collect payment-related details, but we do not store your financial information. PayPal processes all transactions securely.
- Identity Verification: Government-issued ID (if required for security purposes).
- Chat Data: Messages exchanged between users for communication purposes.
- Support Requests: When you contact customer support, we may collect additional information to assist you.
1.2 Information We Collect Automatically
- Device & Usage Data: IP address, device type, OS version, app usage logs, and crash reports.
- Location Data: If you allow location access, we may use it to improve search results or prevent fraud.
1.3 Information from Third Parties
- Google & Email Login: If you sign up using Google or email, we receive basic profile details for authentication.
- PayPal: When you make payments, PayPal may share transaction details with us.
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Facilitate secure payments via PayPal.
- Enable real-time chat functionality.
- Prevent fraudulent transactions and enhance security.
- Improve user experience and troubleshoot issues.
- Comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following cases:
- With Service Providers: We share necessary information with third-party services like PayPal for payment processing and cloud storage providers.
- For Legal Reasons: If required by law, court order, or to protect our users and services.
- With Other Users: Your profile details and chat messages are visible to the users you interact with.
4. Data Security & Storage
We take appropriate measures to protect your data, including:
- Encrypting sensitive information.
- Restricting access to personal data.
- Using secure cloud storage and network security.
However, no system is 100% secure. You are responsible for keeping your login credentials safe.
5. Your Rights & Choices
Under Australian privacy laws, you have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correct Your Data: Update incorrect or outdated information.
- Delete Your Data: Request deletion of your account and associated data (subject to legal requirements).
- Withdraw Consent: Disable specific data collection (e.g., location tracking).
To exercise these rights, please contact us at sin1768@naver.com
6. Third-Party Services
Our app integrates with third-party services such as PayPal and Google. These services have their own privacy policies, and we encourage you to review them.
7. International Data Transfers
Since our servers may be located outside Australia, your data may be stored and processed in different countries. We ensure that all international transfers comply with relevant data protection laws.
8. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect data from minors.
9. Updates to This Privacy Policy
We may update this policy from time to time. We will notify you of significant changes via email or app notifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: sin1768@naver.com